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Hello! I’m Nina
I'm a strategic problem-solver who explores complex systems to create meaningful, innovative solutions. By combining human-centered approaches with strategic initiative development, I help transform challenges into opportunities that benefit both people and organizations.
I successfully defended my graduate thesis @ Georgia Tech 🐝 on Metrics x Design in December 2024. I’m currently working on a digestible presentation of this 2-year work. Stay tuned.
Previously @ Amtrak, NCR Voyix, New York Ave
📍Atlanta, GA
Revitalizing Rail Heritage: Amtrak's Historic Station Innovation Challenge
Revitalizing Rail Heritage: Amtrak's Historic Station Innovation Challenge
AMTRAK @ INNOVATION
UX ResearchProject ManagementJourney ManagementSelected Work
Amtrak's Customer Experience: The Journey Management Framework
Amtrak's Customer Experience: The Journey Management Framework
AMTRAK @ INNOVATION
Service DesignJourney ManagementCX ImprovementSelected Work
A Path to Enterprise-Level Journey Management
A Path to Enterprise-Level Journey Management
NCR VOYIX
Service DesignUX/UIResearchPrototypingLXDJourney ManagementSelected Work
Watch Listen Learn: Fostering Productive Civic Discourse Through Innovative Game Design
Watch Listen Learn: Fostering Productive Civic Discourse Through Innovative Game Design
GRAD STUDIO PROJECT
Service DesignProject ManagementResearchUX/UIProduct StrategySelected Work