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Hello! I’m a Service Design, UX Research, and Strategist.
I explore, question, and seek to understand the complexities of systems by applying design thinking, service design, and a human-centered to put humans at the center of the design solution.
Currently in the process of defending my grad thesis @ Georgia Tech 🐝 — Previously @ Amtrak, NCR Corporation, New York Ave
📍Atlanta, GA
Revitalizing Rail Heritage: Amtrak's Historic Station Innovation Challenge
Revitalizing Rail Heritage: Amtrak's Historic Station Innovation Challenge
Amtrak @ Innovation
Service Design Intern
UX ResearchProject ManagementJourney ManagementSelected Work
Amtrak's Customer Experience: The Journey Management Framework
Amtrak's Customer Experience: The Journey Management Framework
Amtrak @ Innovation
Service Design Intern
Service DesignUX ResearchJourney ManagementSelected Work
A Path to Enterprise-Level Journey Management
A Path to Enterprise-Level Journey Management
NCR Corporation
UX & Service Design Intern @ the Experience Design and Strategy team
Service DesignUX/UIResearchPrototypingLXDSelected Work
Watch Listen Learn: Fostering Productive Civic Discourse Through Innovative Game Design
Watch Listen Learn: Fostering Productive Civic Discourse Through Innovative Game Design
Grad Studio Project
Service Designer, UX Researcher
Service DesignResearchUX/UIProduct StrategyBrandSelected Work