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Service Design | UX Research | Strategy
About
Hi! I’m Nina. I’m a Venezuelan 🇻🇪 American 🇺🇸 based in Atlanta, GA 🍑
I explore, question, and seek to understand the complexities of systems by applying design thinking, service design, and a human-centered to put humans at the center of the design solution. Current Graduate student at Georgia Tech - Master of Industrial Design 🐝
![image](https://www.notion.so/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F6d6bb183-cd7b-432e-a3b4-d578b3e0d07e%2Fd68fc4af-8024-48ab-9d9e-689aa99b8031%2FNina-design-2.jpeg?id=fdc199ed-1ac4-4b07-921d-b5c38e6a9755&table=block)
Selected Work
The Perfect Journey![The Perfect Journey](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/b58017c5-c2f8-40cc-880e-855edc7716e4/1660760262823/w=1920,quality=90,fit=scale-down)
The Perfect Journey
Amtrak @ Innovation Team
Service Design Intern
Journey MappingJourney ManagementUX ResearchService Blueprints
Enterprise Journey Management![Enterprise Journey Management](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/d4a34626-968d-426a-be34-3b8863a9306e/1db6b5f9-38e8-457e-842f-7310f017a664_rw_1920/w=1920,quality=90,fit=scale-down)
Enterprise Journey Management
NCR Corporation
UX & Service Design Intern
UX ResearchLXDAccessibilityJourney MappingJourney Management
PD: Improving Life in 2060![PD: Improving Life in 2060](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/3005bc6f-8e56-4057-9b4d-54857d638903/93cd4bb8-17d9-4cf7-9e7f-9448450b903a_rw_1920/w=1920,quality=90,fit=scale-down)
PD: Improving Life in 2060
Georgia Tech
Project Management, User Research Lead
UX ResearchSpeculative DesignWorkshop
Watch Listen Learn™![Watch Listen Learn™](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/9a3a4917-6534-4284-b667-a1c32212a211/a4930e04-a7d2-4240-bff1-529c600a1425_rw_1920/w=1920,quality=90,fit=scale-down)
Watch Listen Learn™
Georgia Tech
Service Designer, UX Researcher
Journey MappingJourney ManagementWorkshopProduct StrategyBranding
Flower Connection™![Flower Connection™](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/9522e52d-bacf-4281-9404-c81855e09bde/f672c858-2023-44dc-8004-47a8f3cf3bbc_rw_3840/w=1920,quality=90,fit=scale-down)
Flower Connection™
Georgia Tech
Mechanical Engineer, User Researcher
Product DesignAccessibilityInteraction Design
Smell + Data + Design to Improve Employee Experience![Smell + Data + Design to Improve Employee Experience](https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/86f12372-0f1c-4ea4-af45-6d7fcd276e4b/Slide_16_9_-_36/w=1920,quality=90,fit=scale-down)
Smell + Data + Design to Improve Employee Experience
Georgia Tech
Researcher & System Designer
UX ResearchNeural Network (Journey Map)