Amtrak's Customer Experience: The Journey Management Framework
Amtrak's Customer Experience: The Journey Management Framework
Amtrak @ Innovation
Service Design Intern
Service DesignUX ResearchJourney ManagementSelected Work
Revitalizing Rail Heritage: Amtrak's Historic Station Innovation Challenge
Revitalizing Rail Heritage: Amtrak's Historic Station Innovation Challenge
Amtrak @ Innovation
Service Design Intern
UX ResearchProject ManagementJourney ManagementSelected Work
A Path to Enterprise-Level Journey Management
A Path to Enterprise-Level Journey Management
NCR Corporation
UX & Service Design Intern @ the Experience Design and Strategy team
Service DesignUX/UIResearchPrototypingLXDSelected Work
Watch Listen Learn: Fostering Productive Civic Discourse Through Innovative Game Design
Watch Listen Learn: Fostering Productive Civic Discourse Through Innovative Game Design
Grad Studio Project
Service Designer, UX Researcher
Service DesignResearchUX/UIProduct StrategyBrandSelected Work
IMPERIUM: Empowering Users to Control and Quit Vaping
IMPERIUM: Empowering Users to Control and Quit Vaping
Grad Studio Project
Co-Lead on Research and Design
ResearchPrototypingInteractive Product DesignUX/UI
Nurturing Relationships Through Digital Flora
Nurturing Relationships Through Digital Flora
Grad Studio Project
Mechanical Engineer, User Researcher
ResearchInteractive Product DesignPrototypingMechanical Engineering
Revolutionizing Field Inspections: Periscope App Redesign
Revolutionizing Field Inspections: Periscope App Redesign
New York Ave
Full-Time Marketing & Design Specialist
UX/UIResearchProduct StrategyPrototyping
Immersive Virtual Campus: Bridging the COVID Gap
Immersive Virtual Campus: Bridging the COVID Gap
FreelanceGeorgia Tech
Freelance research and post-production application
ResearchAR/VRPost-Production
User-Centric Design Meets Industry Transformation
User-Centric Design Meets Industry Transformation
New York Ave
Full-Time Marketing & Design Specialist
UX/UIPrototypingProduct StrategyResearchDesign SystemBrand
Plan País: Bridging Venezuelan Diaspora Through Digital Innovation
Plan País: Bridging Venezuelan Diaspora Through Digital Innovation
Plan País
Research and Design Lead
UX/UIResearchProject Management